Friday, May 15, 2009

HOW TO SET CLEAR GOALS FOR YOUR EMPLOYEES



How to set clear goals for your employees
Setting clear goals for your employees is the only way to move your business forward in an efficient and quality manor. If the people working for you know exactly what to do and know how much time there is to do it, they will be able to work to the clock and keep your business goals on track. Ingenuity and creativity can take over when employees have a clear road map that they can follow. Many times an employee will become confused and will spend most of his or her time wondering what exactly needs to be accomplished trying to decipher what they are to do. Being able to see the end goal from the beginning will keep the work flow and motivate your employees to work harder for you. Here are some ideas on setting clear goals for your employees.
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How to open closed minds through better management
As a manger you know that you have come across employees that are dead set on beliefs and the way that things should be done. When you are in a company that needs to change something, or when you have an employee that needs to change something, it can be hard to open the minds of the employees to make the change and see that the old way is not working anymore. You will have to use fun and exciting tactics, tactics that will show your employees that a new and better system will make them happier and make the business they are working for flourish. Let's talk about some of the tactics you can use to open the minds of those hard to reach employees.Show your employees how they will benefit. Maybe they will benefit with a pay raise, or more medical benefits. When people see that they are working for something they are more willing to give in to new ways. Or maybe you aren't changing anything at work, maybe you just have an employee that can't see what they are working for. In this case you can always be sure to compliment your employees on what a great job they are doing, let them know that they are important to the company and it would not run as smoothly without them.
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How to obtain feedback from your employees
Many employees enjoy being at work knowing that they have the respect of their manager and co-workers. They also like to be compensated fairly, have good benefits and job security. They take pride in their work, have good productivity and get along with their co-workers when management offers ways for them to express their thoughts openly through personal meetings and anonymously with surveys and suggestion boxes.
As a supervisor or a manager of a small or big department of working people, it is your job to make sure that each employee stays focused on the job and getting his work done on time. You want to ensure that everyone working under your management has what it takes to contribute to the success of the company.
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How to move from thinking short term to long, and vice versa
Thinking long term is a must within a business. Being able to expand a company’s net worth should be a long term goal accomplished in many different short term goals. Think of a business like a long flight of stairs and each step as a short term goal getting the business closer to a long term goal. Many businesses face the problem of focusing too much on the short term which causes problems with the longevity of their business.
An example of thinking only short term for a business is a business that produces a product that will only sell because of a trend. Trends don’t usually last too long and if your company only makes money off of that trend, then when it is over, so is your company. Internet businesses that sell merchandise for only a certain celebrity, for example, will most likely not make money over the coming years then would be a furniture outlet internet business. Unless the celebrity reached a legendary status, the business would eventually start to suffer with decreasing popularity. One way to fix this problem is to simply switch the mind-set of the internet business to a broader market. Although focusing on a certain celebrity for a business will dwindle over a shorter amount of time, people’s interest in celebrities will not.
Why not expand the internet business to sell all sorts of merchandise ranging a large group of celebrities that would attract many different kinds of customers. The furniture outlet internet business already has this sort of longevity from the get go because furniture is an everyday item that people use every day and will continue to use for a long time. To keep the furniture outlet thinking long term they could easily broaden their merchandise to include along with traditional styles have modern styles and always be up on the current trends of furniture.
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How to modify the ideal to incorporate reality when making business plans
Are you making plans for your business, but are getting discouraged? One of the main ways that people get discouraged in business planning is when they have a hard time being realistic. Sometimes during business planning, a person needs to modify the ideal to incorporate their reality. There are a couple of ways that you can modify the ideal to incorporate reality when making business plans. Here are a couple of ideas to help you get started:
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How to maximize your company’s publicity as a manager
It is very difficult to be successful in business without your company having a good public image. Customers are the life blood of your company. Without customers, how can your company make money? How can you have customers if nobody knows about your company and your company’s product? The publicity your company gets, the exposure that your product receives, the good reviews it gets from the press, and the public acceptance and word of mouth advertising are crucial to your company’s survival.
It is the job of everyone in the company to help give the public a good image of the company and the company’s products or services. As a manager, it should be part of your job to do whatever you can to get the word out to your existing and potential customers concerning your company and its product. A manager doesn’t always have control over the whole company or its resources, but he can still have a lot of influence by taking advantage of opportunities, many of them inexpensive or free, to give the company positive exposure and increase good will with the public. Here are a few suggestions of things you can do to publicize your company, influence the employees under your supervision, and use the media to the company’s advantage.
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How to make a change go over smoothly
The only thing that seems to be constant in the business world is change. Business must constantly adapt in order to survive and take advantage of opportunities for growth. Computer systems become obsolete after only a few years, new employees are hired, new stores are opened as unprofitable ones are closed, and new equipment is purchased and so on. These changes to the business, if not handled wisely, can cause unnecessary stress on employees and customers and be detrimental to the company’s bottom line.
How can you minimize the impact a change will have to the business, the workers, and the customers? Here are eight suggestions:
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How to link achievement to the prospect of future success to help motivate your team
Sometimes as a manager it is hard to get your team motivated to do their job correctly. When people have been doing their job everyday for a long time they tend to slack off and not perform as well as they should. This type of behavior can hurt your job and the company. The answer to this is to keep you employees happy and motivated. This is not an impossible task, it can be done. You can help motivate your team several ways. Let's talk about how you can link achievement to the prospect of future success to help motivate your team.
When your employees have shown you that they can perform their daily duties and they have made you proud you need to tell them. Often times recognition of success is what motivates people to work harder in the future. One obvious way of future success in a company would be moving up into a high position, like a management position. Ensure all of your employees that any open management position is open to anyone who applies, and that each time they are successful, they gain more opportunity for consideration. You should also tell them that the one who has shown the best job performance will have the best chance of receiving the job. Make sure that you are open to talk to any employee who has questions on what they can do better. This will help you employees get motivated to do the best they can, because they will know there is a management position waiting for them.
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How to launch into e-commerce
Are you interested in starting to use e-commerce in your company? Really, the future of business lies in the hands of the internet, and this really is a smart way to go! More and more people are relying on the internet to handle all of the business transactions because it is quick, convenient, and it if often less expensive! Plus, e-commerce is great because you can reach a larger customer pool and you are not merely limited to the customers that are located in your immediate business area. Instead, your customer pool can grow a lot! So, do you want to learn how you too can launch into the world of e-commerce? Here are some ways that will get your started to launch into e-commerce:
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How to know when to outsource in the IT department
Do you have special IT needs within your business? Sometimes you can have an IT staff within your business to help you meet all of your IT needs. An IT staff is great because it can help to fix technological problems and work with new software so that your business is always running at maximum speed! However, there are times when you might wonder if your IT staff is able to handle all of the technological requirements of your business. And the truth is, you might not be able to have your IT staff do all that you want to have done. If you think that you might need to outsource in the IT department, read below and see if you fit any of these requirements below. Here are some ways that you can know when to outsource in the IT department:
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How to keep your team working hard for long term goals while striving for immediate results
Think of your company of staff of employees as your team fighting to win the championship, or, find success in the market. Like any sports team, there are games to be won often to get to that coveted championship trophy. Your business has hurdles that it needs to jump every day, every week, month, year, and beyond to get into a position that you had set as a goal many years before. Always having that super objective in mind is a great motivator to accomplish great things in the here and now. If you have the will, and your company works hard with those goals in mind, then you and your team will find a way to get there. There will be shortcomings that will need to be worked out, the market may rise and fall, but your company should never stay satisfied with average results. While all of this sounds true and exciting, how do you keep your team working hard for long term goals while striving for immediate results? To start off, your team members need to know their place in the puzzle. These responsibilities need to fit the talents of your employees so that they can work in the most efficient way possible. A basketball coach would never put the shortest man on the team down close to the basket, no matter how good the player was because the nature of that position just wouldn’t facilitate the abilities of that player the best way. Before you hire your staff, take a look at the basic needs of your company. Look for these things in the people you interview. Thinking this way while hiring is thinking long term. If you have hired the right people, you will see immediate results as they begin to fit into their roles in your company.
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How to keep up with the IT world as a manager
As a business manager, it is important that you keep up with the IT world. However, information technology is changing so quickly and so rapidly, that things might be outdated even before people begin to really start using them! As a manager, it might seem a little overwhelming to try and keep up with all of the things that are going on in the IT world. However, there are a couple of things that you can do to help you keep up with the IT world. Here are a couple of simple things that you can do to keep up with the IT world, since we know that your time is rather limited as a manager!
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How to keep customers loyal and happy
Happy repeat customers mean profit and success for your business. A customer can be kept happy and loyal in many ways.
Offer a quality product or service and be willing to stand by it if the customer is not happy with it. Make sure that you will do all that you can to make the customer happy with your products or service. Agree to do repairs if necessary and let the person exchange the item or get a full refund.
Come up with a new line of products and services to keep the customers interested and excited whenever shopping in your store. Keep them informed about the new products or when you are having an end of season sale. Let them know you appreciate their business and want to keep them on your valuable customers list.
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How to increase sales through product improvements rather than new products
Increasing sales through product improvements rather than new products can give you a head start in the industry. You already have regular, well established customers from whom you have collected information in order to identify their buying habits. The key is to keep your existing customers, and convince your new ones to buy more of your existing product lines. Your established product market share is truly the goose that lays the golden egg.
If you own a small store or a kiosk, present the new and improved products to your front line and make them stand out from other products. Make sure you place them in a way that they are appealing, attractive, affordable and very accessible.
Demonstrate what the improved item can do and couldn’t do before. Demonstrate it in many ways in front of the customers. Show pictures of the old and the new and improved item. Display it so the customers can see what it looks like and be prepared to answer questions. More importantly, point out all the changes made to improve the product along with some additional advantages the item offers. Show how easy your customers can own one, and how that nobody should be without one. Show them what a great value it is. You can also throw a discount of 10 percent for the first 50 people that buy the new and improved item.
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How to improve your customer service
Customer service is fundamental to building up customer loyalty and in increasing market share. Providing excellent customer service often helps the customer choose between products or services from various suppliers. How can you improve your customer service?
To attain high quality customer service, you need to hire competent and qualified agents to work in the customer service department. Look for those who have a great personality, who love to talk to people, who are well organized, well mannered and don’t mind working in a highly stressful work place. By hiring good people to work with your customers, you will help provide a great service to customers who make your business profitable and successful. Remember to make your customer service agents happy by giving them great pay to start and raises every so often according to performance. This will help them to come to work with a good attitude and to be willing to provide the customers with great satisfaction. Keeping your customers happy is the key to keeping them as customers.
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